Exchange & Refund Policy

•⁠  ⁠We have only EXCHANGE policy, STRICKLY NO REFUND policy. 
•⁠  ⁠The returned items must be in their original, saleable condition, with all labels intact and in their original packaging.
•⁠  ⁠The company will only refund the value of the goods and not any delivery charges.
•⁠  ⁠The customer is responsible for all charges related to returning the goods, except in the case of faulty items, where the company will bear the return cost as per statutory rights.
•⁠  ⁠Faulty products in the unlikely circumstance that you receive a faulty product you will need to contact us within 2 working days of receiving the item before proceeding with the exchange.
•⁠  ⁠Please note the items must be unused and unworn; if the item becomes damaged or faulty after wear, we will not be responsible, and will not accept the return.
•⁠  ⁠If you have any questions or uncertainties, you can contact the company via phone at 07404689115 or by email at sale@luxefashionboutique.co.uk
•⁠  ⁠Please notify us in writing within 3 working days of dispatch about any missing, incorrect, or undelivered items. Failure to do so would mean claims for missing or undelivered goods will not be entertained